Shipping policy

HOW LONG DOES IT TAKE TO PROCESS AN ORDER?

In store pick up is always encouraged if you live locally, we want to meet you and say hello!!  Our store hours are Monday to Sunday 10-7pm in the winter and 10-9 in the summer

 

For in-store orders, please allow 1-2 business days for your order to be processed for shipping.  We use Canada Post expedited services.  Generally, expedited serviced can take 3-4 days within Canada or 5-6 days to the USA.  Shipping times are posted on Canada Post and USPS websites, but they are not a guarantee.  International shipping takes longer than domestic and US.  Personalized orders can take up to 6-8 weeks to create and deliver.

 

Print on demand orders are shipped from various locations in Canada and the USA.  Production time is 1-2 days, whereas shipping can take an additional 3-7 days depending on the carrier.  We make every effort to fulfill orders as quickly as possible and monitor the shipping, especially with print on demand.  We will always strive to make it right and do our best to provide you with a great product and timely shipping.  Understand, we are a team of humans working the best we can to provide the best service possible to you, that being said mistakes happen and we will strive to always make it right.